The day sheet
The Walker Tips Wear Down Without a Sound. Name Who Checks the Feet, Swaps the Glides, and Retires the Frame
A walker or rollator usually fails at its rubber feet and wheels long before the frame does, so give that check one owner and one line on the day sheet.
The walker does not announce that it is wearing out. The rubber tip on each front leg wears flat on one side, a glide on a rollator cracks or collects grit, a wheel loses air or develops a flat spot, and a brake pad goes smooth. Nobody hears it happen. The first sign is usually a slide on the kitchen tile or a wheel that drifts toward the door frame. By then the job has moved from checking to fixing, and someone is working out how to get her across the room in the meantime.
Local option: New Plan Care gives families in the St. Louis area in-home help so a parent can stay home: companionship, help with bathing and dressing, meals, and overnight care. Call (314) 405-0887.
Put the check on the day sheet with a name
Pick one line on the day sheet for the walker and write down the person who owns it. That person is not whoever happens to notice a problem. It is the person who checks on a set day. Once a week is a workable rhythm for most households, but the owner matters more than the number of days. A check that belongs to everyone belongs to no one.
The check takes about two minutes and needs no tools. Stand the walker on a hard floor and look at each foot. Is the tip worn through to the metal, or flat along one edge? Press each leg into the floor and see whether it rocks. On a rollator, turn each wheel by hand, look for flat spots, and listen for grinding. Squeeze each brake and confirm it stops the wheel, then check that it still holds when she is seated. Tighten any loose screw or quick-release pin you can reach by hand. Write down what you saw, even if the answer is fine. After any fall, run the check before she uses the walker again.
Know what you are looking for
A tip worn down to the core, or a glide with a crack, is a replacement, not a repair. A rollator wheel with a deep flat spot or a bent fork comes off the day sheet and goes to the supplier. A brake that will not hold on a slight slope is out of use until someone who services the frame has looked at it. Do not improvise with tape or a tip of a different size. Ask the supplier which replacement parts fit the exact model, since many walkers look alike and take different feet.
Two decisions stay with you and her care team, not with whoever is helping with errands. If her therapist trained her on a particular walker or setup, ask the therapist before you change the device or how it is set up. If a question comes up about height or how she holds the grips, that goes to the therapist or the doctor, not to a guess at the hardware store.
Decide in advance when the frame is retired
Every frame reaches a point where repairs cost more than replacing it, or where it no longer matches her needs. Name that rule before the problem arrives. For example: a cracked weld, a bent leg, or a brake that fails the check two weeks running means the frame goes out of service. Write the rule on the day sheet beside the check so the decision is already made when someone is tired and the walker is leaning against the wall.
When you call the supplier, ask what they will take back, whether they inspect the frame when it is picked up, and how a replacement is scheduled. Get those answers in writing before you need them. If the supplier does not answer, or you cannot tell who made the frame, keep the walker out of use and follow whatever backup plan the therapist or doctor has already given you. The Local Help for Husband Caregivers page lists local contacts for the next call.